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DBS Singapore's Customer Service in 2023, 24/7 Support and Live Chat

Discover how DBS Singapore's customer service is evolving in 2023, with 24/7 support and live chat options. Get assistance for all your banking needs.


DBS Singapore's Customer Service

In the fast-paced world of modern banking, customer service plays a pivotal role in ensuring a smooth and hassle-free experience for account holders. 

In 2023, DBS Singapore has taken significant strides in enhancing its customer support services, offering round-the-clock assistance and convenient live chat options. 

In this article, we will explore the various aspects of DBS Singapore's customer service, call center DBS Singapore 2023, DBS customer service 24 hours, and DBS customer service live chat.


DBS Phone Banking: 24/7 Assistance

DBS Singapore's Call Center

One of the standout features of DBS Singapore's customer service is its 24/7 availability. Need help with your banking enquiries at any time of day or night? 

You can count on DBS Phone Banking for support. Simply dial 1800 111 1111 if you're in Singapore, or (65) 6327 2265 if you're calling from overseas. 

Whether you have questions about your account, transactions, or any other banking-related matters, help is just a phone call away.

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POSB Phone Banking: Another 24/7 Option

If you prefer banking with POSB, rest assured that their phone banking services are also available 24/7. 

In case of emergencies during the late hours, you can reach out to them at 1800 339 6666 within Singapore or (65) 6339 6666 from abroad.


DBS Wealth Management: Personalized Assistance

For those with more complex banking needs, DBS Wealth Management provides a dedicated team of experts ready to assist you. 

While there isn't a specific 24/7 hotline for wealth management, you can connect with them at 1800 221 1111 if you're in Singapore or (65) 6221 1111 from overseas.


24-Hour Lost Cards and Fraud Reporting

In the unfortunate event that you've lost your card or suspect fraudulent activity, DBS Singapore has a dedicated 24-hour hotline. 

You can report lost cards or fraudulent transactions by calling 1800 339 6963 within Singapore or (65) 6339 6963 from abroad. 

This service ensures that you can take swift action to protect your accounts and finances at any time.


Housing, Car & Renovation Support

If you're dealing with housing, car, or renovation-related inquiries, DBS Singapore offers assistance during regular working hours.

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You can contact them at 6333 0033 within Singapore or (65) 6333 0033 from overseas, Monday to Friday from 9:00 am to 5:30 pm, and Saturday (excluding public holidays) from 9:00 am to 12:30 pm.


Corporate Banking / SME Banking

For corporate and small to medium-sized enterprise (SME) customers, DBS Singapore has dedicated phone banking and general enquiry services. 

You can get in touch with DBS Corporate / SME Banking from Monday to Friday, excluding public holidays, from 8:30 am to 8:30 pm. 

Dial 1800 222 2200 if you're in Singapore or (65) 6222 2200 from overseas.


Digibot Services: The Future of Customer Support

DBS Singapore is at the forefront of digital innovation in customer service with the introduction of Digibot services. 

Digibot Services DBS Singapore

This automated assistant can handle a wide range of transactional requests, making it easier than ever to get quick answers to your banking queries. 

Here are some of the services you can access through Digibot. Visit www.dbs.com.sg/personal/support/general-digital-assistance.html

Card Service Request

Bank Service Request

Loan Service Request

Activate new card

View account balance

Request Home Loan - Partial Repayment

Activate / deactivate card for overseas use

View deposit account transaction

Request Home Loan - Full Repayment

Apply for credit card

Enquire on Remittance Status

Request change in Home Loan Servicing Account

Block and replace lost / damaged / expired card

View cheque status

Manage your Car Loan

Cancel card

Request to stop a cheque

Cancel cashline

Report a Scam

Unblock lost card

Submit CRS / FATCA declaration

View available balance

Request deposit account statements

Reduce credit card limit

Convert bank account type

View credit card transactions

Enquire on digital token

View debit card transactions

Enquire on PayLah!

View outstanding balance

Enquire on PayNow

View last payment

Enquire on SRS account

View statement due date

Enquire on DBS remittance

Change billing cycle

Request for credit card or Cashline statements

Make bill payment

Request for fee waiver

Request credit balance refund

View rewards points


Conclusion

In 2023, DBS Singapore is committed to providing exceptional customer service, ensuring that customers can access help when they need it most. 

With 24/7 phone banking services, dedicated support for various banking needs, and the innovative Digibot services, DBS continues to lead the way in delivering a seamless banking experience. 

Whether you're a personal banking customer or a corporate client, DBS Singapore's customer service has you covered. 

Don't hesitate to reach out and make the most of these convenient services for all your banking inquiries and needs.

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